Within 20 business days from the date of receipt of a complaint, an insurer must provide:

Insurance

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Within 20 business days from the date of receipt of a complaint, an insurer must provide:

a. To the Commissioner and the complaining party a written report

b. To the NAIC and the complaining party an oral report

c. To FINRA and the complaining party a verbal report

d. To the NAIC and FINRA a written report

Answer: a. To the Commissioner and the complaining party a written report

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